June 2nd, 2005
Alexandria & Roberto
Frequently Asked Questions
Lamps
Alexandria & Roberto
Trinkets
for you

How do I care for my jewelry?
Please see our Care Tips Page

How much is shipping?
We pay all shipping costs (within the continental U.S.)If you need to return an item for re-design or
repair, you would be responsible for the return shipping

When will my order arrive?
It normally takes 5 to 7 days for your order to arrive. We do ship first class mail. If you need an
order quicker, please let us know by using the Contact Us link on the main page

If this is gift, will you box it and send it out?
Yes. If your order is over $50.00, we will provide a box and shipping to the person you request.
Please email us with the information using the contact information on the main page.

What if my necklace is damaged?
Sometimes things happen and we understand. If you break a necklace or a stone, please contact us
and we’ll make the necessary arrangements to fix or re-design your unique piece.

Do you do custom designs?
Yes indeed! If you have a favorite place, a picture or just an idea, let us know. We take great care
in finding just the right stones and materials to remind you of a special time or place.
Site: www.trinkets4u.com                        Contact: lisa@trinkets4u.com                          Handmade, Quality Jewelry
Click the "Buy Now" button just below the item's description. Once you click, you will
be taken to a secure page where you can pay by credit card or use your PayPal account.
You do
not have to set up a PayPal account to purchase an item. We chose PayPal to
manage our online payments as they are safe and secure.

You may also contact us directly to purchase an item or to ask questions before your
purchase. Simply click on the "Contact Us" link at the bottom of each page to start an
email from your computer.